What We Collect and Why We Collect It
When you create an account, we collect the details you submit — your name, contact number, email address, and the payment method you link to your wallet. If you deposit or withdraw via JazzCash, Easypaisa, or Raast, we record transaction references to verify your account balance
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and confirm payment clearance. We do not store your mobile wallet PIN or bank credentials. We also collect device and session data automatically — your IP address, browser type, screen resolution, and how you navigate the platform. This technical data helps us detect unusual login attempts
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and flag sessions that do not match your usual access pattern. If a login appears from an unrecognised device, our system flags it before the session continues. Data is processed for account management, payment verification, fraud prevention, and improving service quality. We do not sell your
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personal data to third parties. We may share specific data with payment processors — JazzCash, Easypaisa, Raast — solely to complete a transaction you initiate, not for any other purpose. Your data sits on encrypted servers. We retain account data while your account remains active. When
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you request account closure, we begin a retention assessment consistent with local regulatory requirements in regions where those apply. Availability of all services depends on local law and eligible regions. You may request a copy of your data, ask us to correct inaccuracies, or initiate account
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closure by contacting our privacy support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.